First: stop forcing the door
Garage door springs counterbalance the weight of the door. When a spring breaks, the door may suddenly feel impossible to lift or the opener may sound like it is working while the door barely moves. Do not keep pressing the opener button; it can damage the opener or bend the top section.
- You heard a loud snap or bang from the garage.
- The door lifts a few inches and stops.
- The top section bends when the opener tries to pull the door up.
- The door slams down, hangs crooked, or feels much heavier than usual.
- A cable is loose, hanging, or wrapped unevenly around the drum.
- There is a visible gap in the torsion spring above the door.
Why spring repair should be handled carefully
Torsion and extension springs are under high tension. The wrong tool, wrong spring size, or wrong winding direction can cause injury, door damage, or opener failure. A spring repair should include matched spring sizing, cable inspection, balance testing, and a check of rollers, drums, bearings, hinges, and safety hardware.
Torsion springs vs. extension springs
| Spring type | Where it is found | Common repair issue |
|---|---|---|
| Torsion spring | Mounted above the garage door opening on a metal shaft | Visible coil gap, heavy door, loose cables, opener strain |
| Extension spring | Mounted along the horizontal tracks on older or lighter doors | Stretched or broken spring, missing safety cable, uneven door movement |
Spring repair service areas
Requests are commonly made from St. George, Washington, Santa Clara, Ivins, Hurricane, Bloomington, Little Valley, Desert Color, SunRiver, Green Valley, and surrounding Washington County neighborhoods.